How to Activate your ctcLink Account

Summary

A step-by-step guide on how to activate your ctcLink when you log in for the first time.

Body

Purpose
To provide students, staff, and faculty instructions on how to activate their ctcLink account before logging in for the first time.  
After this training, you will have activated your account and received your new ctcLink ID. Now you will use that new ctcLink ID to log into ctcLink for the first time. 

Activate your Account Guides (multiple languages)

Instructions

Step 1:  Go to the ctcLink Login page. 

Step 2: Click on "Activate Your Account" 
"Screenshot of the ctcLink sign in page with activate your account selected"

Step 3: Enter your First Name, Last Name, Date of Birth, and ID Number. Under 'ID Type', select ctcLink ID (new), or if you are a current/previous student, click the drop-down menus and select *SID (old)

Note: If you need to look up your ctcLink ID use: ctcLink ID Look Up Tool

Step 4: Once all information has been entered, click "Submit". 

Step 5: Now you will be prompted to set up an account. Enter your email and complete the security question/answer information. 

Tip: 
Email: 

  • Enter a personal email address that you have reliable access to. College communications including registration, financial aid, etc. will be directed to this address

Security Question/Answer. 

• You will need your security answer to reset your password, please remember them!
• Tech Support CANNOT recover the questions and answers for you

Step 6: Create a Password that has:

At least 8 characters
1 UPPERCASE letter
1 lowercase letter
1 number (0,1,2,3…)

Note: Do not use your first or last name in your password.

Step 7: Click "Submit" when you are done.

Step 8: Your account will be activated right away. Be sure to tale not of your ctcLink ID.

Tips

Tip 1: Be sure to write down and take note of your ctcLink ID. 

Tip 2. Write down your security questions and answers. IT will not be able to help retrieve them. 

Further Reading:

Request Service

To request service activating your account please fill out a ticket here ctcLink Account Activation

Details

Details

Article ID: 3438
Created
Thu 2/17/22 4:46 PM
Modified
Thu 2/2/23 6:57 PM

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