Purpose
To help students, faculty, and staff understand how to update your password recovery options
Instructions
Step 1: Go to the ctcLink Login page and log in. (Enter your ctcLink ID and password)
Step 2: Once the Account Portal page displays, select the Password Settings application icon.
Step 3: Select the green Edit Profile button in the upper right of the page.
Step 4: The Please verify your password pop up notification displays. Enter your password into the Password field and select the Verify button.
Step 5: Next, you will be prompted for additional verification. Select any verification method that was set up during your account creation.
- To select a different method, use the dropdown menu arrow to the right of the center icon toward the top center of the window.
Step 6: Select the particular authentication factor you wish the system to use to send your unique code.
Step 7: Enter the appropriate information requested on the page. Select the Send code button.
Step 8: Once you receive the text code, enter it into the Enter Code field and select the Verify button.
Step 9: The Account page displays again with Edit options available for each account section.
Further Reading:
Request Service
To request service with updating your password recovery options please fill out a ticket here and select Signing into ctcLink