Setting Up Your Personal Information Recovery Option

Instructions

1.  Go to the ctcLink Login page and log in. (Enter your ctcLink ID and password)
2. Once the Account Portal page displays, select the Password Settings application icon.
   
3. Once in your Password Settings within ctcLink (if you need help getting to Password Settings tile Setting up Multi-Factor Authentication Recovery Options)
4.  Update personal information by selecting the Edit button in the top-right corner of the Personal Information box.
   
5. Update your personal account information within each of the open fields. These include:
   • First name
   • Last name
   • Primary email
   • Secondary email
   • Mobile phone number
6. Once new information has been entered, select the Save button in the bottom-right corner of the pagelet to ensure updated personal information is saved.​​​​​​​

Further Reading:

• Step-by-step Guide: Setting up Multi-Factor Authentication Recovery Options
• Knowledge Base Article: How to Submit a Team Dynamix Ticket 

Request Service

To request service with Multi-Factor Authentication please fill out a ticket here Help with Multi-Factor Authentication