Purpose
To help employees login in using Multi-Factor Authentication
Instructions
Step 1: Go to the ctcLink Login page and log in. (Enter your ctcLink ID and password)
Step 2: A "Verify it's you with a security method" pop-up message appears.
Step 3: Choose the Select button next to the Email, Enter a Code, Get a Push Notification or Phone security method options.
Okta Verify
- If the Get a push notification (Okta Verify) security method was chosen, a pop-up notification displays.
- Select the Send Push notification button on the Get a Push Notification pop-up window. A notification will be sent to your device.
Note: To have push notifications sent to your device automatically, select the "Send push automatically" checkbox.
- Select the Yes, It's Me button at the bottom of the Okta Verify push notification that was sent to your device.
Step 4: Once the security method has been verified, the ctcLink Portal page displays.
Further Reading:
Request Service
To request service with Multi-Factor Authentication please fill out a ticket here Help with Multi-Factor Authentication